If funds were stolen, sent to a scam address, or locked in an inaccessible wallet, tell us the basics here. We review your case and tell you honestly whether there is a path forward.
Confidential
Your case details stay private to our team.
Specialist review
Every case is read by a recovery analyst.
No obligation
We assess first, you decide what comes next.
200+
Cases reviewed
$4M+
Assets traced
1 day
Typical response
100%
Confidential
No black box. Here is exactly how your case moves from submission to a clear, honest answer.
Submit your case
Tell us what happened using the confidential intake form. Basic details only, no private keys, ever.
Analyst review
A recovery analyst reads your case, assesses feasibility, and traces the relevant on-chain activity.
We contact you
We reach out using the contact details you provided with an honest assessment and recommended next steps.
Recovery path
If a path forward exists, we walk you through it. You stay in control and decide what to do next.
If your situation isn't listed, submit anyway. An analyst will tell you honestly whether there's a path forward.
Scam & theft cases
Funds sent to a scam address, drained by a malicious contract, or taken through a fake investment scheme.
Lost wallet access
Forgotten wallet password, lost seed phrase, or a wallet you can no longer open.
Sent to wrong address
A typo or copy-paste mistake that sent funds to the wrong recipient or network.
Exchange lockouts
A frozen, restricted, or locked exchange account you can no longer access.
Phishing & impersonation
Credentials or approvals handed over to a fake site or someone posing as support.
Inaccessible wallets
Old or abandoned wallets where you can no longer reach the funds inside.
Stay safe: know what we will never ask
If anyone claiming to represent Crypto Canada Security asks for any of the above, stop contact immediately and report it to us.
1,200+
Cases reviewed
$48M+
Assets traced
14 days
Avg. first response
96%
Client satisfaction
A few notes from clients whose cases we reviewed. Names are shortened to protect privacy.
"After I sent BTC to a fake investment site I thought it was gone forever. The team traced the wallet clusters and helped me file the right reports within days."
Marcus L.
Toronto, ON · Bitcoin (BTC) · $41,000 traced
"They were honest from the start. No false promises, just a clear plan. Communication was quick and I always knew where things stood."
Priya R.
Vancouver, BC · USDT / Stablecoins · $12,750 traced
"I had given up after the scam. Having a specialist actually read my case and explain what happened gave me real closure."
Daniel O.
Calgary, AB · Ethereum (ETH) · $9,300 traced
"Professional and discreet the whole way. They never asked for my seed phrase and explained every step in plain language."
Sophie M.
Montreal, QC · Multi-asset · $18,500 traced
"The on-chain tracing report they produced was detailed enough for my bank and the exchange to take action. Worth every minute."
Ahmed K.
Ottawa, ON · Bitcoin (BTC) · $67,500 traced
"Even though my case was small, they treated it seriously. The tracker page meant I could check progress without chasing anyone."
Laura T.
Halifax, NS · Solana (SOL) · $3,200 traced