About us

A specialist team for crypto asset recovery

Crypto Canada Security was built to give people affected by crypto theft, scams, and inaccessible wallets a clear, honest place to start. We assess each case individually and tell you whether recovery is realistic before any next step.

Honest assessments

We tell you plainly whether a path exists. No false hope, no promises we can't keep.

Specialist focus

We concentrate on crypto asset cases, so every case is read by someone who knows the landscape.

Who reviews your case

Every submission is read by a named team role. We use specialist titles below; individual analyst names are shared with you once your case is accepted.

S

Senior Blockchain Analyst

Leads on-chain tracing of stolen or misdirected funds across major networks.

C

Case Intake Lead

First point of contact for new submissions. Reviews every case and sets the assessment in motion.

L

Legal Liaison

Coordinates with legal counsel and authorities where recovery requires formal action.

How we meet with clients

We don't meet in person, by policy

Crypto Canada Security does not meet clients in person. This is a deliberate policy that protects both our clients and our agents, and it is not negotiable.

Many of our clients have been victims of scams and have gone through extremely stressful or traumatic experiences as a result. Because of this, even commonly used financial terms and phrases, when mentioned during a conversation, can potentially trigger associations with the people who defrauded them. We keep all communication calm, plain, and remote to avoid that.

There have also been cases where clients, after being defrauded, became suspicious of individuals they associated with financial services and engaged in stalking, threats, or attempts to contact and intimidate our agents' friends and family members.

For these reasons, maintaining a strict no in person meetings policy is an important part of protecting the privacy, security, and personal safety of both our clients and our agents.

Remote, always

All case discussions happen through secure email or a scheduled remote call, never in person.

Sensitive by design

Many clients come to us after stressful or traumatic experiences. We keep our language plain and avoid financial jargon that could bring those memories back.

Protecting everyone

In rare cases, distressed clients have directed suspicion or threats toward people linked to financial services. Keeping interactions remote and bounded protects the safety and privacy of both clients and our team.

Ready to have your case reviewed?

Submit the basics in a few minutes. A recovery analyst reads every case. No account, no obligation, no upfront fee.